FAQs
If you have a question, please consult our list of frequently asked questions before reaching out for assistance.
Orders & Delivery
We offer fast UK delivery, with standard / free shipping typically arriving in 2–4 working days. Next day delivery options are also available at checkout and our cut off point for same day dispatch is 12PM.
Yes, we offer tracked next working day delivery options. Order before the cut-off time of 12pm to receive your items as quickly as possible.
Shipping starts from £3.99, with free delivery available on orders over £100.
Yes, we ship worldwide. Delivery times and costs vary depending on your location.
As soon as your order is dispatched, we’ll send you a tracking link by email so you can follow it every step of the way. If you can’t find it, just get in touch and we’ll send it over.
Returns & Warranty
Yes, we offer a 30-day return period. Items must be unused and in original packaging.
In the unlikely scenario your item arrives damaged or develops a fault, contact us and we’ll get it resolved as quickly as possible.
All products come with manufacturer warranties covering manufacturing defects. Warranty length may vary by brand.
Products & Compatibility
The best scooter depends on rider height, ability level, and riding style (park or street). Check our buying guide for help choosing the right setup.
Compatibility depends on factors like compression system, wheel size, and bar diameter. Our compatibility guide explains everything you need to know.
Complete scooters arrive partially assembled and only require basic setup before riding. However, we do offer a ready2ride option, where we pre-build the scooter before shipping, so it's fully built up straight out the box.
Payments
We accept all major debit and credit cards, as well as additional payment options available at checkout.
Flexible payment options may be available at checkout depending on your location and eligibility.
About Dogg Scooters
We’re rider-owned and have been part of the UK scooter scene since 2009. Every product we sell is carefully selected and tested by riders.
Yes, our team are riders and are always happy to help. Get in touch and we’ll guide you to the right setup.
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